Experience

Two decades of print and web experience across multiple industires, organisations and disciplines.

Core Skills and Tools

A blend of brand development, creative production, digital design and web content management supported by industry-standard creative software and collaboration tools.

Branding & Visual Identity

  • Brand systems & identity development
  • Visual consistency across channels
  • Typography & layout design
  • Brand asset creation

Creative Design & Production

  • Concept development
  • Marketing collateral
  • Presentation design
  • Creative asset production

Digital & Print Design

  • Infographics & impact reports
  • Social media graphics
  • Digital publications
  • Print-ready artwork

Web & Content Management

  • WordPress content updates
  • Website visual improvements
  • Basic HTML/CSS
  • Interactive PDF creation

Software and Platforms

Software Trainer & Content
Designer

Mar 2017 – Sep 2023

Essex Partnership NHS Foundation Trust
A sample page from a quick start guide

Created engaging, multi-format learning materials for healthcare professionals, applying user-focused design across digital and print platforms. Developed branded e-learning content, user guides and training decks.

  • Designed quick-reference guides and infographics to support key workflows

  • Ensured visual cohesion and accessibility across all materials

  • Maintained internal knowledge base and digital learning resources.

Customer Experience and
Stock Control

Mar 2017 – Sep 2023

Halfords

Customer-focused role within the retail sector with responsibilities across stock management, customer training on product knowledge, and process improvement.

  • Supported learning through customer guidance and staff knowledge sharing

  • Managed stock control operations and resolved customer queries efficiently.

Graphic Designer

Feb 2016 – Oct 2016

Beanstalk Marketing
Telemarketing Methodology Infographic

Produced visual assets for integrated marketing campaigns including
email, web, and print.

  • Designed campaign visuals, icons,
    and digital publications

  • Ensured visual brand consistency
    across all channels

  • Created materials for both B2B
    audiences.

Designer & Project Manager

Aug 2003 – Sep 2014

Pearson Education
Edexcel Diplomas hero image

Led the design and production of educational and marketing materials, ensuring alignment with brand identity and accessibility standards.

  • Created brochures, presentations, exam content, and infographics

  • Managed print and digital workflows under tight deadlines

  • Applied brand guidelines across diverse formats and stakeholder groups.

Post Graduate

1999-2003

Earlier Roles
  • HR Administrator | Edexcel (now
    Pearson Education) | 2002 – 2003

  • Trading Officer | Shelter | 2001 –
    2002

  • Airtime Sales Executive | Granada
    Enterprises (now ITV Media) | 2000 – 2001

  • Direct Marketing Account
    Executive | Response Analysis and Mailing | 1999 – 2000